Enabling assigned seating
Turn on assigned seating so buyers pick exact seats — and understand what changes.
Assigned seating lets buyers choose their exact seat during checkout, and prints the seat label on every ticket. Ideal for theatres, galas, sporting venues and any event with fixed places.
Heads up
The seating toggle (on the Tickets page) can be switched only while the event is a draft. Once published or sold, seating is locked — decide before you go live.
What changes when you enable it
- 1
Seats replace plain quantity
Availability comes from the seat map, not a number on each ticket type.
- 2
Pricing becomes a matrix
Price depends on the seat zone the buyer chooses.
- 3
Checkout gains a seat step
Buyers choose quantities, then place each ticket onto a specific seat.
What you’ll need to build
- A seat map — the visual layout of your venue.
- Seat zones — colored price categories assigned to seats.
- A pricing matrix — price for each ticket type in each zone.
Good to know
On-site POS selling isn’t available for seated events, since seat selection needs the interactive map. See POS limitations.
Related articles
Using the seat map editor
Lay out your venue visually — sections, rows, a stage and zones — with the full-screen editor.
Seat zones & the pricing matrix
How zones and ticket types combine into a price matrix — and how “Not for sale” differs from free.
Publishing a seated event
The extra checks a seated event must pass before it goes live — and how to clear each one.