POS limitations (seated events)
Why Point of Sale doesn’t support assigned-seating events, and how to plan around it.
POS is great for fast walk-up sales, but it can’t sell tickets for events with assigned seating. Here’s why and how to plan around it.
Good to know
Buying a seated ticket requires choosing a specific seat on the interactive map with time-limited holds — a flow designed for the buyer’s own screen, not a quick tap-to-sell door device. Check-in scanning still works for seated tickets.
How to plan around it
- Drive sales online — point walk-ups to your event link on their own phones.
- Put a “buy here” sign with a QR code at the entrance.
- Use door devices for check-in only — scanning works fully for seated events.
| Capability | General admission | Assigned seating |
|---|---|---|
| Online sales | Yes | Yes |
| POS door sales | Yes | No |
| Door check-in / scanning | Yes | Yes |
| Manual attendee check-in | Yes | Yes |
Tip
If door sales are essential and you don’t strictly need assigned seating, run that event as general admission instead — GA supports POS fully.
Related articles
Selling tickets at the door with POS
Take walk-up sales on-site with a paired device — orders and attendees sync with the rest of your event.
Enabling assigned seating
Turn on assigned seating so buyers pick exact seats — and understand what changes.
Scanning tickets at the door
Check attendees in by scanning their ticket QR codes, so only valid tickets get through — once.