Selling tickets at the door with POS

Take walk-up sales on-site with a paired device — orders and attendees sync with the rest of your event.

Once your devices are paired, POS lets your team sell tickets to walk-up customers. Those sales behave just like online orders behind the scenes.

1
Choose event & tickets
Select the event and the ticket type(s) the customer wants.
2
Confirm quantity
Set how many.
3
Take payment
Process the payment on the device.
4
Issue the ticket
The customer gets their ticket; the order is recorded immediately.

Good to know

POS orders are first-class orders — they appear in Orders, show up in Attendees, and are included in analytics. No separate reconciliation.

Tips for a smooth box office

Pre-select the event on each device so staff aren’t hunting mid-queue.
Keep ticket types simple for the door — a couple of clear options move the line faster.
Test payment before opening.
Assign roles — some selling, some scanning — so entry doesn’t bottleneck.

Setting up POS devices & pairing

Pair a device for Point of Sale so your team can take orders at the door, linked to your workspace.

POS limitations (seated events)

Why Point of Sale doesn’t support assigned-seating events, and how to plan around it.

Viewing & managing orders

Find any purchase, read its details and history, and take action — all from the Orders section.