Help Center

How can we help?

Guides, answers and walkthroughs for everything you can do with Verimly — from your first event to payouts in the bank.

Getting Started

New to Verimly? Learn the basics and get your first event live.

Events

Create, edit, publish and manage your events.

Tickets & Products

Ticket types, pricing, limits and add-on products.

Assigned Seating

Seat maps, zones, the pricing matrix and how buyers pick seats.

Storefront

Design your public storefront, themes and event pages.

Payments & Payouts

Verimly Payments setup, payment methods, payouts and fees.

Orders & Customers

Manage orders, refunds, cancellations and customer profiles.

Check-in & Point of Sale

Scan tickets at the door and sell on-site with POS.

Analytics

Understand your sales, traffic and live event data.

Workspace & Team

Workspace settings, team permissions, domains and emails.

Popular articles

The guides organizers reach for most.

Storefront editor basics

Your storefront is the public home for your events. Learn the click-to-edit editor.

Creating an event step by step

A walkthrough of the event creation wizard — details, tickets, seating and your first publish.

What is Verimly? A tour of the platform

An overview of everything Verimly gives you as an organizer — from event creation to payouts.

Creating & managing ticket types

Ticket types are what buyers choose at checkout. Learn how to create and manage them.

Enabling assigned seating

Turn on assigned seating so buyers pick exact seats — and understand what changes.

Setting up Verimly Payments

Connect Verimly Payments once to accept card payments and receive payouts to your bank.

Still can't find what you need?

Our team is happy to help. Reach out and we'll get you sorted.