Orders & Customers
Manage orders, refunds, cancellations and customer profiles.
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Viewing & managing orders
Find any purchase, read its details and history, and take action — all from the Orders section.
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Cancellations vs refunds
Cancelling an event and refunding buyers are two different actions. Here’s how each works.
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Resending tickets & access links
When a buyer can’t find their tickets, resend them or a secure access link in a few clicks.
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Reading a payout’s order breakdown
Open any payout to see exactly which orders it covers, so you can reconcile revenue with confidence.
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Understanding customer profiles
Verimly builds a profile for each buyer automatically, so you can see repeat customers and their history.