Orders & Customers
Manage orders, refunds, cancellations and customer profiles.
- 01→
Viewing & managing orders
Find any purchase, read its details and history, and take action — all from the Orders section.
- 02→
Cancellations vs refunds
Cancelling an event and refunding buyers are two different actions. Here’s how each works.
- 03→
Resending tickets & access links
When a buyer can’t find their tickets, resend them or a secure access link in a few clicks.
- 04→
Reading a payout’s order breakdown
Open any payout to see exactly which orders it covers, so you can reconcile revenue with confidence.
- 05→
Understanding customer profiles
Verimly builds a profile for each buyer automatically, so you can see repeat customers and their history.